FAQs
Frequently Asked Questions
1. Do you offer online ordering?
At the moment, we do not offer online ordering. All of our products are sold in person at local markets and pop up events.
2. Where can I find RIO BAKES?
Our location changes depending on the weekend. You can check our “Where to Find Us” section for the latest dates, times, and locations.
3. Do you take custom orders?
We may accept a limited number of custom or advance orders depending on availability. Please contact us directly to inquire.
4. Are your products baked fresh?
Yes. Everything is baked fresh in small batches to ensure the best taste and quality.
5. How long do your products stay fresh?
For the best experience, we recommend enjoying your treats the same day or within 1 to 2 days depending on the item.
6. Do you offer delivery or shipping?
No, we currently do not offer delivery or shipping. All purchases are made in person unless otherwise arranged.
7. What payment methods do you accept?
Payment options may vary by event, but we typically accept cash and common digital payment methods. Details will be available at each location.
8. Do your products contain allergens?
Some of our products may contain common allergens such as dairy, eggs, wheat, or nuts. Please ask us directly at the point of purchase for specific ingredient details.
9. Can I reserve items before an event?
In some cases, we may allow pre orders or reservations. Reach out ahead of time to check availability.
10. Are your products made in a commercial kitchen?
Our products are made in a home kitchen and are not subject to state inspection, in accordance with local cottage food laws.